We stop negative reviews before they happen.

Service,
Perfected.

Real-time feedback, instant alerts, faster resolutions.
Digitize your guest journey and resolve issues instantly.

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Velox Experience
Status
Room 204 Request Solved
HILTON MARRIOTT RIXOS FOUR SEASONS KEMPINSKI

The Perfect Feedback Loop.

Velox technology connects you directly to your guests, resolving issues before they become public reviews.

Make Every Guest Interaction Matter

Real-time feedback and instant alerts that help you resolve issues before they impact the experience.

01

Hospitality experience built in.

VeloxGuest delivers a simple, scalable solution that helps hotel teams manage guest requests and feedback efficiently, every day.

02

Easy to Deploy. Built to Scale.

VeloxGuest sends instant app notifications and email alerts the moment a guest submits a request or review—giving your team the opportunity to resolve issues before checkout.

03
VeloxGuest Pricing

Choose Your Plan

Scalable solutions for hotels of all sizes. No hidden fees.

Basic

2-49 Rooms

€59 /mo
  • Unique QR code
  • Web-based guest feedback
  • Live Complaints & Requests
  • Unlimited submissions
  • Staff dashboard
  • Basic Usage insights
Get Started
POPULAR

Plus

50-100 Rooms

€90 /mo
  • Everything in Basic
  • Staff mobile app (IOS & Android)
  • Real-time push notifications
  • E-mail notifications
  • Room-ready QR display
  • Review redirection
Get Started

Advanced

101+ Rooms

€119 /mo
  • Everything in Plus
  • Repeated issue detection
  • Daily Auto report
  • Department Routing
  • Timeline escalating
  • Advanced analytics & trends
Contact Sales
Digital Concierge

Reception
In Your Pocket.

No communication barriers. No waiting times.
Instant requests in any language with the Velox interface.

Welcome
Guest
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Room Service
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New Request

FAQ

No. Guests scan the QR code in their room and use VeloxGuest directly in the browser. No app download required.
We offer monthly subscriptions based on your hotel size (Small, Mid-Size, Large). See our Packages section for details.
Yes. Each request is assigned to a staff member and tracked in real time. Your team can handle multiple requests efficiently.
Guests scan the QR code in their room, select a service category, and type their request. It’s simple and intuitive.
Yes. Staff mark requests as “In Progress” and “Solved,” and managers receive instant notifications and daily summary reports then ready to printded
Exactly. By resolving issues before checkout, you can address guest concerns early and reduce negative online reviews.
Room Service, Housekeeping, Maintenance, Spa & Massage, Taxi & Transfer, and other custom requests.
Yes. VeloxGuest works for any size hotel — from boutique properties to large resorts.
Setup is fast. Most hotels can be fully operational in a few hours. QR codes, training, and dashboards are ready to use.
Minimal. The system is designed to be intuitive. Staff can start using it immediately.
Yes. Daily dashboards show who handled requests, how long it took, and guest satisfaction.
Yes. Categories, services, and branding can be tailored to your property.
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